The preferred pharmacy in Marshalltown and surrounding cities, they are always willing to help you - Either by answering questions, handling certain insurance issues and/or filling prescriptions promptly.
I hate this pharmacy!!! Since Medicap has closed and transferred my records here I have had nothing but trouble with these clueless people!! one time they told me that I couldn't get my refill for another month. the last time I refilled it was May and this was the first of July. said that I could only get it refilled once every 30 days!!! another time I had three refilled and they only refilled two of them. So I said that I had dropped three bottles off and after searching they finally found the third one! said that someone had filed it in the wrong place!! another time I was told that my drug company had de-activated my account!! I called the company and was told that they had in fact refilled my prescription!!!! I am now in the process of trying to find a new pharmacy. another time I went there I was asked "can I help you" by a person that couldn't even look up from her computer. I didn't know if she was talking to me, or the person next to me. (she has no customer service skills what so ever!!!) I was also asked if I was allergic to any medications three different times!!! she finally got one of them in and it wasn't even one that I had said, so God only knows what medication they have me allergic to!!!! As I said in the beginning.....I hate this pharmacy and now fear for my health by having them refill my prescriptions!!!!
Way too long wait times!! Getting ridiculous...
Hy Vee Pharmacy is a US Pharmacy based in Marshalltown, Iowa. Hy Vee Pharmacy is located at 802 S Center St, Marshalltown, IA 50158, USA.
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